"Not received" claims
Customers report packages your driver marked as delivered, and you have no way to push back.
Proof-of-delivery audits for DSPs
Every package, at the right door.
We check the photo, location and address of every delivery on your routes. We catch mistakes before they turn into claims, chargebacks or penalties.
7 days of daily verification on us, no strings attached. For DSPs across Latin America and the United States.
A bad delivery costs you more than the package.
These are the problems we see at DSPs like yours:
Photos that prove nothing
Blurry shots, no house number, or taken somewhere else. They don't hold up as proof of delivery.
Deliveries at the wrong address
Packages left next door or blocks away, which you only find out about when the complaint arrives.
Penalties and chargebacks
Every mistake drags down your quality metrics and shows up as charges, deductions or fewer routes.
Thousands of packages, no time
Reviewing every delivery by hand doesn't fit in your ops team's day.
If any of these sound familiar, your deliveries need a second review.
Start your free weekVerification services
Choose how much you want reviewed and how often. Every plan includes access to your client portal.
One-time audit
We review a sample or a full week of deliveries to show you where the errors are and which drivers repeat them.
- Findings report by route and driver
- Errors grouped by type
- Recommendations for your team
Daily ongoing verification
We review each day's deliveries in every city you operate and flag problems while you can still fix them.
- Coverage for all your cities
- Daily alerts on questionable deliveries
- Portal with the status of every package
- Weekly quality report
- First week free
Dispute support
When a claim comes in, we gather the evidence for that delivery into a file ready to submit.
- Evidence file per claimed package
- Organized, verified evidence
- Response in under 24 hours
Not sure which one you need? Try it first: your first week of daily verification is on us.
Start your free weekStart verifying in 4 steps
From your first call to deliveries reviewed every day.
1
Free assessment
We learn about your operation: cities, daily volume and the claims that hurt you most.
2
Free week
We verify your deliveries every day for 7 days, free, and show you what we found.
3
Your portal, ready
We set up your client login with the information for each city you operate.
4
Daily verification
We review your deliveries every day and report what needs attention.
Start your free week and find out how many of your deliveries have problems.
Start your free weekStart your free week of verification
Tell us about your operation. We'll get back to you within 24 hours to activate your 7 free days of daily verification, no strings attached.
- 7 days of free daily verification
- Support in English and Spanish
- No long-term contracts